User Support
1 Definition
User support is a function inside the payload data ground segment to support external users to interact with the segment, to handle user registration, inquiries, complaints. This function is usually provided by a help desk.
Notes
Examples
Sources
- CEOS/WGISS/DSIG/GLOS
- ESA PDGS Glossary, PGSI-GSEG-EOPG-LI-13-0033 (MM-PDGS Glossary Issue 2.0_forReview.docx)
- CEOS EO Data Stewardship Glossary
- NESDIS Data Management Lexicon and Related Terms
Term Relationships